Panic Disorder
Persona: Devon
Devon, 26, mixed race, lives with family while saving to move out. Avoids financial platforms that feel urgent or overwhelming, often abandoning tasks mid-session.
About This Condition
A panic attack can occur without warning and end a session immediately. Interfaces that feel urgent, use alarming error language, or present too much information at once can trigger or escalate distress. Calm, predictable, and low-pressure design patterns create safer conditions for task completion.
Digital Challenges
Countdown timers, urgent warning messages, and high-density screens can escalate physical and psychological distress rapidly. People with panic disorder need interfaces that communicate without urgency, provide clear exits, and never make a user feel trapped or rushed into a decision.
Assistive Technologies
- Screen readers
- keyboard navigation
- focus mode browser extensions
Design Considerations
Remove countdown timers and urgency-inducing language. Ensure every screen has a clearly visible way to exit or go back. Offer session extension before timeouts occur rather than ending the session abruptly without warning.
Clinical Examples
Panic disorder with or without agoraphobia